Last updated: November 19, 2024
By accessing and using Prakashtea’s website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our services.
You must be at least 18 years old to make purchases on our website. By placing an order, you represent that you are of legal age and have the legal capacity to enter into binding contracts.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
We make every effort to display our products accurately. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, or error-free.
All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify prices at any time. The price charged will be the price displayed at the time of order placement.
We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
We accept payment through Razorpay, which supports credit/debit cards, net banking, UPI, and digital wallets. Payment must be received before we process your order.
We aim to ship orders within 1-2 business days. Delivery typically takes 3-7 business days depending on location. Delivery times are estimates and not guaranteed.
Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs.
Please refer to our Returns & Refunds policy for detailed information about returns, exchanges, and refunds. Generally, unopened products can be returned within 7 days of delivery.
All content on this website, including text, graphics, logos, images, and software, is the property of Prakashtea and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
To the fullest extent permitted by law, Prakashtea shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Darjeeling, West Bengal.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.
For questions about these Terms and Conditions, please contact us at:
Email: legal@prakashtea.com
Phone: +91 94821 XXXXX
