Last updated: November 19, 2024
We ship our premium teas across India to bring authentic Darjeeling flavors to your doorstep. All orders are carefully packaged to ensure freshness and quality.
3-7 business days
Fresh and protected
Standard shipping charge: ₹50 for all orders across India.
Processing Time: 1-2 business days
Shipping Time:
Note: Delivery times are estimates and may vary due to courier delays, weather conditions, or public holidays.
We currently ship to all serviceable locations across India. International shipping will be available soon.
We ship to most pin codes in India. During checkout, our system will automatically verify if we deliver to your location.
Once your order is shipped, you’ll receive:
You can also track your order from your account dashboard under “My Orders.”
All our products are:
If your order doesn’t arrive within the estimated timeframe, please contact us with your order number. We’ll track the shipment and assist you.
Please ensure your delivery address is correct before placing an order. We cannot be held responsible for delays or non-delivery due to incorrect addresses.
If the courier is unable to deliver after 2-3 attempts, the package will be returned to us. You may be charged for re-shipment.
If your package arrives damaged:
If tracking shows “Delivered” but you haven’t received the package:
We partner with reliable courier services including:
For shipping-related queries:
Email: shipping@prakashtea.com
Phone: +91 94821 XXXXX
Hours: Mon-Sat, 9:00 AM - 6:00 PM IST
